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Whether you’d like guidance on choosing the perfect piece for yourself or someone you love, want to check on your parcel as it makes its way to you, or simply have a question about your order, our team is always ready to support you.
Whatever you need, whenever you need it, we’ve got your back.
The finer details
Fall for our Birthstone Heart Token Pendant-a piece as unique as the love it represents. Perfect for Valentine's Day or a beautiful reminder of self-love, this thoughtful gift is sure to get hearts racing. Personalise the pendant with a birthstone and engraved name, date, or word that holds special meaning. Made to last with protective platinum plating, carry a piece of you or that special someone close to your heart with our favourite new keepsake.
NEED TO KNOW:
- Available to personalise with engraving
- Platinum-plated stainless steel
- Water-resistant
- Five-year quality guarantee
- Comes in luxury packaging
- Cubic zirconia crystals
- Heart size: 21 x 20
DELIVERY & RETURNS
We know how important flexibility is. Enjoy a generous one-year return window on all unworn, non-custom jewellery, giving you freedom and confidence with every purchase. Each order is dispatched within one working day and delivered with full tracking, so your pieces reach you quickly and securely. For bespoke designs, tailored lead times are detailed on every product page. More information is available on our Returns Policy and Delivery Page.
QUALITY & MATERIALS
Quality is at the heart of everything we do. From certified sterling silver to 14ct gold plating, every piece is thoughtfully made for lasting, everyday wear.
We rigorously test our jewellery for quality and durability. Want to know more about your jewellery? Head to the ‘Finer Details’ section on each product page to discover what your piece is made from.
Made for real life. Our water-resistant jewellery is designed to withstand everyday exposure to water and sweat. So you can wear your favourite pieces with confidence. Head to our Water-resistant FAQ's for more information.
JEWELLERY CARE
To keep the pieces you love looking as beautiful as the day they were unboxed:
- Avoid contact with cosmetics, perfumes, and body products – let them settle before putting on your jewellery.
- Wipe pieces regularly to remove oils or buildup.
- Clean gently with water and pat dry carefully.
- Store safely in a jewellery box to prevent scratches and tangling.
- Steer clear of harsh chemicals or abrasives.
- Put your jewellery on last for extra protection.
GIFTING OPTIONS
As the home of personalised gifting, we believe in creating moments that show just how much you care. That’s why every design comes wrapped with love in luxury packaging. From gift boxes and bags to thoughtful cards, be sure to explore our range of perfect gifting options at checkout...
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