Promotions

Abbott Lyon Promotions 2026 - Terms & Conditions

Abbott Lyon offers various promotions to its customers. By using any promotional offer, you agree to the terms set out below. Abbott Lyon reserves the right to amend or cancel promotions at any time, especially in cases of misuse or where necessary.

1. General Conditions

  • Promotions are subject to availability and while stocks last.
  • Promotions are only valid through the Abbott Lyon website unless otherwise stated.
  • Only one discount or promotional code can be applied per order.
  • All discount codes are entered at checkout.
  • Abbott Lyon reserves the right to cancel any order where a discount code is deemed to have been used inappropriately or without approval.
  • Abbott Lyon reserves the right to cancel an order if any terms or conditions have been broken this includes giveaways and discount promotions.
  • 100% discount codes may be used once per customer per category and must not be duplicated.
  • Store credit cannot be used in conjunction with discount codes, multi-buy offers or other promotional discounts, unless otherwise stated, but can be used on orders that qualify for a Gift With Purchase promotion.

2. Exclusions

The following are excluded from all discount codes, percentage-off promotions, multi-buy offers, and sitewide promotions (unless otherwise stated):

  • Gift Cards
  • Gift Wrapping
  • Charity Items- Incl: Murphys Sketches x Abbott Lyon Custom Robin Coin Necklace - Gold and Silver/ Children With Cancer UK Charms for Charity Bracelet- Gold and Silver/ CoppaFeel! Charms for Charity Bracelet - Gold and Silver / Many Tears Rescue Charms for Charity Bracelet- Gold and Silver
  • Add-on Charms
  • Discounted Layering Chains
  • Checkout Upsell Products
  • Outlet Items
  • Teddy Bears
  • Jewellery Cases
  • Bundles & Gift Sets are excluded from all discount codes
  • and any others stated on site.

3. Percentage-Off Discounts

  • Percentage-off discount codes cannot be used on the items listed in the exclusions.
  • Percentage-off discounts are applied to the RRP of the product.
  • Only one percentage-off code can be used per order.
  • Percentage-off discount codes cannot be combined with multi-buy offers, bundle discounts, or sitewide promotions.
  • Percentage-off codes must be entered at checkout; discounts cannot be applied retrospectively once an order has been placed.
  • All percentage-off discounts are subject to availability and may be withdrawn or amended at any time.

 

4. Multi-Buy Offers (e.g. 2 For 1)

  • Simply add two eligible items to your basket and apply the code 2FOR1 at checkout. The cost of the lower-priced item will be deducted automatically, meaning you’ll only pay for one qualifying item.
  • For the offer to apply, both items in your basket need to be eligible for the discount and not in the exclusion list referenced above.
  • You can mix and match across styles, colours, and collections.
  • The offer cannot be applied in conjunction with any other offers.
  • The offer will only apply when a minimum of two qualifying products are in your basket.
  • Multi-buy discounts, such as 2-for-1 promotions will not apply to the following exclusions: Gifts Cards, Gift Wrapping, add-on charms, discounted layering chains, checkout upsell products, bundles & gift sets, handbags, outlet items, teddy bears, jewellery cases, and any others stated on site.

5. Gift With Purchase Promotions

  • Qualification Criteria: Ring sizers and Floating Heart Charms do not count towards the minimum spend threshold for any Gift With Purchase (“GWP”) promotion. Orders containing only these items will not qualify for a GWP.
  • Non-Transferable: GWPs cannot be exchanged for other items or discounts, and cannot be applied retrospectively to past orders.
  • Promo Changes: Abbott Lyon reserves the right to modify, suspend or cancel any promotion, including GWPs, at any time and without prior notice where circumstances make such changes necessary. This does not affect your statutory rights.
  • Misuse: Abbott Lyon reserves the right to refuse participation in GWP promotions where abuse or manipulation of the promotion is suspected.
  • Gift with purchase applies to eligible orders only, and add-on products priced at £20 or less do not qualify.
  • A limit of one Complimentary Product per transaction applies to this Promotion. For the avoidance of doubt, if an Eligible Participant makes multiple Qualifying Purchases in a single transaction, they would not be entitled to any more than one Complimentary Product.
  • There is no cash alternative to the Complimentary Product. The Complimentary Product is not exchangeable for cash or for any other Abbott Lyon product or service.
  • If you believe you made a Qualifying Purchase but you did not receive a Complimentary Product, please contact Abbott Lyon using the details in these Terms.
  • Any product provided on a complimentary basis, whether free of charge or at a reduced cost (“Complimentary Product”), shall not be eligible for return or exchange for a different colour, size or alternative item. Where a Complimentary Product is alleged to be faulty, the Customer must provide Abbott Lyon with photographic or video evidence of the fault for assessment. If Abbott Lyon confirms that the Complimentary Product is faulty, it shall be replaced with an Abbott Lyon product of the same type, subject to availability. If no product of the same type remains in stock, Abbott Lyon reserves the right, in its sole discretion, to provide a replacement with an alternative Abbott Lyon product of similar value.
  • If any paid product forming part of the Qualifying Purchase is returned for a refund or exchanged, so that the total amount spent on products included in the Promotion falls below the required spend described then the purchase will cease to be a Qualifying Purchase and the Gift must be returned in an undamaged and saleable condition
  • If the Complimentary Product is not returned (in breach of these Terms), or if the Complimentary Product has been damaged, Abbott Lyon reserves the right to deduct from any refund due to you (or charge the payment method you used for the original purchase) a sum equal to the then current price at which the Complimentary Product is available for purchase. If you are returning a product forming part of the Qualifying Purchase that you bought through the Abbott Lyon Website, you may choose not to return the Complimentary Product in which case we shall deduct its price or charge you for its price as stated in this Term, and the amount of the deduction or charge will be notified to you in advance.
  • Returns of the Complimentary Product on its own (regardless of condition) will not result in a refund or payment to you of any sort.
  • Nothing in these Terms shall affect any participant's legal rights including all rights in respect of refunds, replacements and repairs for products which are faulty, not fit for purpose or not as described.
  • This Promotion is subject to stock availability and, whilst reasonable efforts have been made to ensure sufficient stocks are available to meet likely demand, Abbott Lyon may suspend or end the Promotion early without notice if, in the opinion of Abbott Lyon, there is not sufficient stock to continue operating the Promotion.
  • Abbott Lyon reserves the right to cancel the Promotion or amend the Terms without notice in the event there is any actual or anticipated breach of any applicable law or any other event outside Abbott Lyon's reasonable control.
  • Abbott Lyon reserves the right to not award a Complimentary Product or disqualify a participant if there are reasonable grounds to believe that any person is not eligible or for any other lawful reason, including unruly behaviour or failure to comply with these Terms.
  • Gift cards do not form part of the Qualifying Purchase for any Gift with Purchase on site.

6. Black Friday

  • Codes cannot be used on: Gifts Cards, Gift Wrapping, add-on charms, discounted layering chains, checkout upsell products, bundles & gift sets, handbags, outlet items, teddy bears, jewellery cases and any others stated on site.
  • The above exclusions apply to all Black Friday discounts.

7. Competition Terms and Conditions

·      Please see our Competition Terms and Conditions page.