Brexit Q&A

Is the cost of shipping going to increase for me?

Not for now and we will work hard to make sure we don't have to increase any costs. 

Can I still return my order?

Yes, you will still be able to return your order. Simply get in touch with our friendly customer service team who will be happy to assist. Please send an email to returns@abbottlyon.com

Will it take longer to arrive?

Hopefully, there are no delays to your order, however, we will keep you up to date with tracking information. If tracking is showing that your order has left our warehouse, this means your order is on it's way to you. 

Will I be subject to custom fees?

Custom fees are applied by the carrier and are dependent on local laws. If there are additional fees, these aren't covered by Abbott Lyon and are payable by the customer. For more accurate information, we'd suggest getting in touch with your local customs office so you're not surprised by any unexpected delivery charges.