We offer FREE WORLDWIDE SHIPPING with a minimum spend. Please visit our shipping page here to find out more.
If you would like to exchange your order for something else or receive a refund, simply return it within 30 days of the delivery date.
Please note, discounted products that are purchased during our Christmas or January Sale period (starting 23/12/2020 to 31st/01/2021) or that have a discount code applied can be returned for a free exchange or store credit within 30 days (these items are not eligible for a refund).
We hope you can understand that personalised products are not able to be refunded or exchanged, however if you have a problem, please get in touch with our friendly customer service team who will be happy to help and will do what they can to fix any issues.
If there is a quality issue or personalisation error we will exchange your item for a new one.
Please visit our returns page here to find out more.